Dental Receptionist Program 2023 Start Dates:
Course will be offered through NC Dental U-Goldsboro
Upon successful completion of this program, all students will receive:
– Certificate of Course Completion with NC Dental U
– Infection Control Certification
– Medical Office Emergencies
DENTAL RECEPTIONIST COURSE
Upon successful completion of this program, our students will be marketable as a skilled Dental Receptionist, with all certifications required to perform job duties in the dental office. Students may become employed as Front Desk Associates, Office Managers, Dental Product Sales Representatives or Accounts Receivable Clerks. Some students may choose to further their education to become a Dental Assistant or Registered Dental Hygienists. (This online course does not include CPR certification)
This is a 40 hour course offered online only. Price includes textbook and all certifications to include Infection Control, Medical Office Emergencies. The course outline is below and will include Infection Control, Medical Office Emergencies, and HIPAA. (This online course does not include CPR certification)
Understand the role of the Dental Receptionist.
Know the basics of dental practice.
Develop communication skills for use with patients and coworkers.
Develop excellent telephone technique
Produce professional written correspondence.
Relate to patients in a professional, caring manner.
Understand teamwork in the dental office.
Maintain quality patient records.
Understand information management in the dental office.
Become proficient with scheduling and recall systems.
Process dental insurance.
Perform inventory management and equipment maintenance.
Know bookkeeping and collection procedures.
Use the computer to promote efficiency.
Develop employability skills and strategies.
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